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Secure System, Secure Data

portstar diagramThe PortStar application and databases are hosted on private servers in a managed environment with 24x7x365 monitoring. The physical facility is protected with interior and exterior surveillance monitoring. Access is restricted by keycard and biometric scanning to authorized personnel, all of whom have undergone comprehensive background security checks. In the event of a power outage, all servers and network equipment are on uninterruptable power supplies and, in the event of a prolonged outage, backed up by on-site diesel generators.

The PortStar servers sit behind a monitored firewall and received regular security updates and virus scanning. Full backups are performed weekly with nightly incremental updates. Within the application, access is restricted by a registration and activation process, which can be managed by designated staff at your facility and, in the case of multiple facilities within an organization, that management can be done at a site or regional level. Safeguards are in place within the application architecture to protect against SQL injection attacks and URL hacking.

Interactions with the PortStar curriculum require Flash, JavaScript, and pop-ups to be enabled, as the lessons are delivered via Flash and opened in a new window. Browser security options can typically be configured to enable these items only for specific, trusted sites.

Technical questions regarding PortStar can be addressed via email at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by calling our support line at 1-800-613-1906.